Refund Policy
REFUND POLICY
Excluding all personalised products
Thank you for shopping at MBOSS Creations Co
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
* Your item must be unused and in the same condition that you received it.
* The item must be in the original packaging.
* To complete your return, we require a receipt or proof of purchase.
* Only regular priced items may be refunded, sale items cannot be refunded.
Late or missing refunds
* If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
* If you have done all of this and you still have not received your refund yet, please contact us at mbosscreations@gmail.com
Shipping
* Please contact us at mbosscreations@gmail.com to receive return address
* You will be responsible for paying for your own shipping costs for returning your item.
* Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
* Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
* Please see, we cannot guarantee that we will receive your returned item.